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What not to do when you're trying to motivate your team

from Harvard Business Review (commentary)

Ron Carucci, a contributor for Harvard Business Review, writes: "When I speak to large groups about leadership, one question I often ask is, 'How many of you have ever received a compliment from your boss that actually offended you?' Without exception, more than two-thirds of the people in the room raise their hands. When I probe further on what people found offensive about their boss's praise, the most common responses I hear are 'It wasn't sincere' and 'They didn't know what they were talking about.'" more

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