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Study: Doctors interrupt their patients after just 11 seconds

from Scott E. Rupp

"Nah, nah, nah (fingers in ears, shaking their head) … I can’t hear you!" It seems like a scene from the movie "Office Space" or some '80s flick in which the teacher tunes out the more verbose of the taped-glasses student. This is a fanciful and, perhaps, overly simplified version of the truth, but a new study published in the Journal of General Internal Medicine finds that doctors only spend 11 seconds on average listening to patients before interrupting them. more


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