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A terrific new service to keep you safer!

from The City of Chicago's Office of Emergency Management and Communications

A new service made available by The City of Chicago's Office of Emergency Management and Communications called Smart911. This free online platform allows residents of Chicago to enter important medical and household information to help first responders plan ahead for an emergency situation or disaster. The information you enter into your profile can be easily accessed by 911 dispatchers and increase first responder's ability to better assist you and your loved ones. When creating your profile, you can include vital information about your household such as:
  • People on the Autism Spectrum — Uploading a photo and physical description of your loved ones who may require extra assistance makes it easier for first responders to locate them in the event of an emergency.
  • Allergies — First responders will be prepared to administer critical lifesaving care on-site with this information.
  • People with Alzheimer's — First responders will be better prepared to assist those in your family that suffer from dementia and other Alzheimer related symptoms.
  • Animals — Uploading a photo and physical description of your pets will help firefighters bring them to safety.
You can also include information regarding current medications, people with disabilities, behavioral health conditions, property details, emergency contacts and more to make emergency responses more effective.

Please note:
*Smart911 Service Is Currently Only Available to Chicago Residents*

Smart911 has recently been merged with Notify Chicago, a city service that provides residents with text messages, and/or email alerts on various emergency and non-emergency situations taking place throughout Chicago. Smart911 offers automated translation of its registration process in 100+ languages. You can sign up for Smart911, Notify Chicago, or both.

For more information and to register for Smart911 please go here. more


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