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RVDA convention provides opportunity to cross-train dealership employees

from RVDA

Cross-training improves dealership teamwork by helping employees understand the importance of other individuals’ roles. Cross-training can also create a smoother customer experience. There’s a special event where dealers can bring employees from every department to learn more about the processes in other departments—the 2018 RV Dealers Convention/Expo, slated for Nov. 5-9 at Paris Las Vegas.  The premier educational event for RV dealers and their top employees offers sessions in fixed-ops, rental operations, sales, F&I, social media/emarketing, and dealer/GM topics.    more

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