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How to handle negative press about your SMB

from Business.com

Sometimes negative press is unavoidable, no matter how many precautions you take. When this happens, it's important to respond in a timely, effective and positive manner. How you react and handle negative press can have a lasting (negative or positive) effect on your business. Michellyn Miner, a Business.com community member, asked, "How would you handle a PR crisis?" This is an important question for business owners who have experienced negative press. more


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