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9. Managing challenging patient relationships

from By Christina Thielst

From March 7: Challenges in healthcare are the norm. However, some patients present significant challenges to healthcare professionals and the care environment that rise to the point of creating unnecessary risk. While healthcare providers and their staff should always attempt to resolve patient concerns, there comes a point when the best course of action may be to terminate the provider/patient relationship. A new guide helps providers recognize these situations. more

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