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7. Is emotional intelligence the key to effective change management?

from ATD

From Jan. 30: Emotional Intelligence, popularized by best-selling author Daniel Goleman has been validated with multiple research studies to be a key differentiator in work performance. Emotions, which make us human, propel us to require interpersonal connections. Beginning at infancy, our very survival depends upon others, as dramatized in the "Still Face" experiment. more

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