Provide the most productive feedback for your healthcare workers
from By Lisa Mulcahy
From Nov. 2:
Every medical organization's most important ongoing efforts include thorough evaluation of worker performance. Surprisingly often, though, the most helpful feedback often never gets delivered — because you, as an administrator, aren't aware of the key details your doctors, nurses and residents need to hear to make their work the best it can be. The good news: researchers have analyzed and identified a number of several specific feedback areas you can cover that will allow your healthcare workers to provide better and safer patient care.
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