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The golden rule or the platinum rule?

from By: Catherine Iste (commentary)

From Nov. 13: Treating others the way they want to be treated sounds so much less selfish than treating others the way we want to be treated. However, it is not easy. Entire consulting practices and professional certificate programs exist to help us business folk try to decipher how someone else wants to be treated. Even with all this help, we do not always get it right. To understand why, it may help to consider both the golden and platinum rules together. more

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