How to balance predictability, imagination in administration
from Faith & Leadership
Good administration provides predictability—a clear purpose and guardrails that mark the outer limits of what is permissible—while also empowering employees to choose a path or suggest a new trail, writes the executive director of Leadership Education at Duke Divinity. When it works well, administration offers predictability: if people do something in a particular way or follow a particular rule, they can reach the desired outcome.
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