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A patient's 1st visit

from Inside Dentistry

The lifeblood of a dental practice is a healthy flow of new patients, and their first appointments are make-or-break moments. You must sufficiently impress new patients so that they will happily entrust you with their oral health; otherwise, your marketing and referral efforts are going to waste. For an effective icebreaker, a team member can call new patients the day before their first appointment to help familiarize them with your office. The team member can answer any questions that the patient may have and ask if there are any special requests. Ending these phone calls by enthusiastically telling the patients that you are looking forward to seeing them tomorrow helps set the tone for a positive appointment. more


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7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063