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The importance of relationships to healthcare delivery

from Keith Carlson

When a patient walks through the door of a physician's office, the success of that visit is largely predicated upon the relationship between the doctor and the patient. If a nurse is readying an anxious patient for surgery, the nurse's ability to connect with that individual and provide compassionate care is crucial. And when a school nurse tends to a disabled child's tracheostomy, the previously established trust between child and adult is central to comfort and a sense of mutuality. Healthcare is built upon a foundation of relationships; without those links, the provision of such care can feel sterile, lifeless, and devoid of any deeper meaning. more

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