From Name:
From Email:
To Name:
To Email:

Optional Message:


Chatbots carry new opportunities for insurers, agents

from Property Casualty 360°

A growing number of insurers and agents now use chatbots to facilitate conversations with customers, strengthen relationships and bolster the sales process. But major hurdles remain. Chatbots Magazine describes a chatbot as a computer program that conducts a conversation in natural language via auditory or textual methods, understands the intent of the user, and sends a response based on the business rules and data of the organization. Another way to describe chatbot programming is the concept of "micro-engagement," or technology designed to communicate with customers and prospects at various intervals and via multiple channels in order to drive business interactions. more


Powered by MultiBriefs
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063