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Healthcare in the age of personalization

from Forbes

Several months back I published an in-depth series asserting that inclusion should be embraced as a growth strategy for enterprises across all industries. I went so far as to say that inclusion is a skill, one that needs to be learned, practiced and mastered by every leader starting with the CEO on down. Inclusion is the most essential leadership skill today. Why? Because we have shifted from an age of standardization to an age of personalization. Those who master the skill of inclusion will be able to shift their engrained methods of standardization – many of which no longer apply and slow progress down – to methods of leadership in line with our new reality. more

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