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Want fewer employees to quit? Listen to them

from Haravard Business Review

Most of us, at some time in our lives, have had jobs in which we felt unfulfilled, mistreated or without purpose. And those feelings are strongly reflected in the holistic value we derive from our jobs and probability that we stay on versus quit. But what, if anything, can firms do to address workers' dissatisfaction and prevent turnover? We decided to test whether a simple intervention — asking workers for feedback — might be successful at reducing quit rates. more


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