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How well are you serving your customers compared to your peers? Find out in DC Measures 2019.

from WERC

The latest edition of the report will help you compare your own operational performance against that of others in the field. Input from nearly 500 respondents is reviewed across five demographic areas, including type of customer served. This year, 51% report that their customers are either end consumers or retailers, while 49% serve manufacturers or distributors/wholesalers. Put their insights to work for you, including which of the six customer-focused metrics are most utilized by their operations (on-time shipments; total order cycle time; internal order cycle time; perfect order index; stockouts/lost sales; or back orders). Click here to get your copy today. more

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