The rise of tech-augmented hospitality
from By Bambi Majumdar
According to Amadeus’ Drivers of Change in Hospitality report, tech-augmented hospitality will be a major driver of travel trends. This is crucial for the future, as the International Air Transport Association (IATA) says there will be a whopping 8.2 billion air travellers worldwide by 2037. Next-generation hospitality services will need to keep in mind that many travelers are expecting experiential, personalized, and seamless experiences. Hospitality companies need to invest in technology solutions to meet the evolving needs of travellers and hotel guests of the future.
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