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President's message: The art of diplomacy

from ADAA

Since taking office in May, I have had the privilege of representing the American Dental Assistants Association (ADAA) at a variety of different events (i.e., meetings, conferences, symposiums) across the country, using a wide range of communication methods (person-to-person, conference calls, webinars, emails, and texts). Each interaction came with its own challenges in terms of ensuring that in words and actions, ADAA (and I myself) exemplified in a real way the ideals of positivity, collaboration, and cooperation. more

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