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The case for splurging on guest rooms for meetings

from MeetingsNet

Last month, J.D. Power released its 2019 North America Hotel Guest Satisfaction Index Study, based on more than 44,000 responses from guests who stayed in North American hotels between June 2018 and May 2019. One of the most significant findings in the report: Quality of sleep is a critical component of a guest’s experience, and one that hotel brands can control through particular elements. more

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