Solving 3 common issues with claim attachments
from Dr. Bicuspid
An ongoing frustration for dental practices is being told by payors that the practice did not attach a radiograph along with their claim, when the practice confirms that the attachment was included initially. Our clients tell us that to try to avoid this, they send unnecessary attachments with the claim just in case. If the claim attachment becomes lost in transit or is not received by the payor, the delayed response time for predeterminations is only one issue that creates inefficiencies for a practice, even though this process should be little more than a routine task.
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063