Has Your Business Become Excellent at Being Mediocre?
from Qualified Remodeler
Many institutions and businesses in our country have become excellent at being mediocre. It’s a mindset—one the remodeling industry suffers from as well. Whether at a burger joint, a registry of motor vehicles or a lumberyard, we all expect and tolerate poor service because it has become the norm. If you have the guts to speak up about a mediocre employee or mediocre business responsible for poor service, you may even find yourself being personally attacked. In effect, many business owners and employees seem to be more concerned about protecting or defending their mediocrity than they are about getting away from it.
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063