The lost leadership art of positive feedback
It is critically important as a leader to give team members consistent feedback, not only on what they need to improve but also what they are doing well. I meet employees all over the world who sadly tell me their boss never gives them any positive feedback, only leveling criticism when they make a mistake. When I worked in corporate America and asked my boss how I was doing, he told me, "I will let you know when you screw up." It is any wonder that according to a survey conducted by professional-services firm EY, only 46 percent of employees place "a great deal of trust" in their employers, and 15 percent report "very little" or "no trust at all"? It's time to change that.
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