7 ways to inspire confidence while saying 'I don't know'
from Congregational Consulting Group
People look to leaders to fix organizational problems; a leader who fails to resolve a problem quickly may be labelled weak or ineffectual. However, it isn’t in anyone’s best interest for a leader to start fixing things when the way ahead isn’t clear. How does a leader say, “I don’t know what to do next,” without seeming indecisive?
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