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Report: To connect with families, schools must build trust

from Education Week

The findings from a national survey of 500 school leaders suggests that districts are struggling to connect and communicate with their employees and the families they serve. The "2019 State of K-12 Customer Experience" report found that while an overwhelming majority of school leaders think building community trust is important, roughly half questioned whether their districts are effectively cultivating those relationships. According to the survey, only about half of the participants expressed confidence in their district's ability to engage and build trust with parents and community members. more

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