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Touch-button survey points to frustration among ER workers

from Reuters Health via Physician's Weekly

A pilot study aimed at gauging the real-time mood in busy emergency rooms suggests doctors and nurses often feel strained as the number of waiting patients rises. The study's aim was to test the feasibility of using terminals with touch-button emoji faces as a quick way of measuring sentiments of patients and staff — in contrast to standard surveys sent after a visit that typically garner few responses. more


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