From Name:
From Email:
To Name:
To Email:

Optional Message:

More than 40% of consumers would switch providers over poor digital experience

from Health Leaders Media

Forty-one percent of consumers said they would switch providers over a poor digital experience, according to a Cedar study released Wednesday. Difficulties with online bill pay, scheduling appointments and mobile bill delivery were listed as some of the primary challenges facing consumers, with about 20% reporting that they have already switched providers. Similarly, more than half of consumers have used online review sites to choose a provider, another testament to the pronounced role consumerism has played in healthcare in recent years. more

Powered by MultiBriefs
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063