New Year's resolution: Hire someone different than you
from By: Catherine Iste (commentary)
Process provides perspective in lieu of panic. When we face challenges, we can rely on process to get us through difficulty one reliable, tested step at a time. Any leader who has faced a potentially devastating situation and worked through it, relying on methods instead of in-the-moment emotional reactions, understands the value of process. Yet for some reason when we hire, we often miss an important aspect of process in judging candidates: differences.
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