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Why a 'culture of nice' may be a bad thing for business

from By Terri Williams

From July 9: We can all agree that being nice is a desirable human trait. In the workplace in particular, companies want employees to be pleasant, agreeable, and polite — not just to customers and clients, but also to each other. But when is niceness more of a hindrance than an asset? New research by Fierce Conversations reveals that 63% of employees aren't sharing honest opinions and concerns because they want to continue being viewed in a positive light. These responses cut across gender and seniority level. more


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