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Why words matter so much in critical doctor-patient conversations

from The Scope

Patricia Hannon writes "When Dr. Loren Sacks, said I could test a virtual reality training simulation for doctors on managing difficult conversations in critical care, I knew it would be tough. I met Sacks, a doctor in the cardiovascular intensive care unit at Lucile Packard Children's Hospital Stanford, when I interviewed him for a story about the challenges in health care of getting such conversations right, and the ways those conversations could go awry." more

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