How One CEO Successfully Led a Digital Transformation
from Harvard Business Review
Nancy McKinstry, CEO of Wolters Kluwer, has successfully shifted her company’s business to digital products over 15 years. The Dutch multinational started in the 1830s as a publishing house and now earns more than 90% of its revenue from digital. McKinstry explains how her firm kept investing in product innovation — and how she learned to be patient as consumers slowly adopted new products and services.
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