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4 crucial steps to take when you've said the wrong thing

from Inc.

So, it finally happens. You ask an old colleague about their current job, without knowing that weeks prior they were unceremoniously fired. Or, you say something to your co-worker about a peer, and that very same peer is actually standing behind you. We all make mistakes, but how we deal with them is what can make or break our relationships. If you find yourself having said the wrong thing in a conversation, here's how to deal with the situation with grace. more

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