Helena residents now use an app to request city improvements
The city of Helena, Montana, is bringing its maintenance request system into the 21st century with a smartphone application called MyHelena. The city partnered with Rock Solid, an Austin, Texas-based company specializing in what they call government and citizen engagement platforms. The MyHelena iteration allows citizens to create service requests for problems ranging from potholes and graffiti to abandoned vehicles and snow-covered sidewalks.
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