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Freelancers, You Must Earn Client Trust to Thrive — Here's How

from Forbes

Freelancers, we all know the importance of earning our client’s trust, the confidence that we freelancers are professionals who can be counted on to consistently deliver what we’ve promised. Harvard Business School professor David Maister, the grandfather of professional services studies, describes the trust challenge every freelancer faces as clients consider whether to hire a freelancer and, if so, whom to select: more


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