How one CVB is helping meeting professionals by leading with empathy-driven communications
With travel slowed nearly to a halt around the world, this isn't an easy time for anyone, let alone destination management organizations. While there is a silver lining to come, says Don Welsh of Destinations International, for now, CVBs around the country are doing what they can to assuage meeting planners' fears by coming up with solutions for cancelled or postponed events and being a support system for destination partners.
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