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Complex conversations: Tips, tools, and strategies

from Nursing Management

As a nurse leader, you encounter one common denominator every day: people. Networking with people and building relationships are the foundations of everything you do. And although the work is rewarding, it can also be emotionally draining at the same time. Not all conversations are the same or have the same significance. Some conversations are impactful, charged with emotion or with the potential to evoke strong feelings. more

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