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Menzies apologises for handling 'turmoil' at LHR: 'we're working on it'

from The Loadstar

Menzies Aviation has apologised to customers for what one described as "absolute turmoil" in its Heathrow (LHR) facility, and said it was working hard to fix the problems. Forwarders and truckers told The Loadstar freight had been waiting at the facility for a week, in "an absolute mess." The congestion happened as Menzies took over Qatar Airways Cargo handling from Dnata, on 2 September with a new long-term contract. Some 60 staff switched to Menzies from Dnata. more

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