Touchless tech: The simple — and advanced — ways ground transport providers are encouraging travel
For the past few years, one of the biggest buzzwords in travel has been “seamless,” envisioned as a utopian experience in which every moment of a journey — before, during and after a trip — happens effortlessly and yet is customized to the needs and interests of the traveller. Then came COVID-19 — upending the travel industry, the way business is conducted and the expectations of consumers.
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