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The Fall Colors of Training... and Conflict

As we watch the leaves fall and the holiday season approach, a lot of things are changing all around us. We’ve weathered the election along with multiple storms, fires, floods and increased personal conflicts… with a sprinkling of a pandemic over the top. I am sure we are looking forward to a change when all that is taken into account.

But one thing that is definitely changing is training. Public safety professionals in agencies, departments and offices across the country are wrestling with their training demands amongst the changes we mentioned, and trying to map out the path ahead. At the NMLEA, we’ve been heavily involved through the summer in “digital learning transformations,” helping agencies of all sizes and shapes develop solutions that can adapt the new landscape (or seascape.) And aside from transitioning Instructor-Led Training (ILT) to Virtual ILT or blended type programs in multiple subject areas, one area as surfaced as a “hot” subject: Conflict Resolution training.

To answer that need, the Academy has partnered with Interact Performance Systems to launch Conflict Resolution Training designed specifically for Public Safety professionals, and people from all industries and disciplines. “Interact is a company that has led the national in interpersonal communication skills, through a series of programs that have been the gold standard for decades,” said NMLEA Executive Director Mark DuPont. “Since 1981, organizations like Ford, Hewlett-Packard, Motorola and Stanford University have chosen Interact as the essential training solution for conflict resolution, problem solving and performance management… now we are making this available to our brothers and sisters within the public safety community.” DuPont concluded by saying, “In this period of divisiveness and distancing as it relates to how we ‘interact’ with each other, there is no more critical time in our Nation’s history than right now, and no more important training than the Interact Performance System programs, which have stood the test of time for over four decades. Every chief, administrator, supervisor, and manager in America is looking for this answer, right now.”

For more information on transforming your training, or conflict resolution training from Interact Performance Systems, contact us at more

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