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Aqua Magazine
Although electronics to automate and control water chemistry in pools and spas have been around for decades, the technology and the way it’s used have significantly advanced in recent years. The impact is being felt on both the commercial and residential sides of the industry, benefiting consumers and professionals alike. From independent service technicians to operators of large-scale pool and spa facilities, the ability to monitor, record and control key chemical constituents has become nearly indispensable.
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Aqua Magazine
This story on low-cost spa pad alternatives begins by way of a personal account:
My brother Gary bought a hot tub last month. I drove down to his place and accompanied him in the venture, because I’m from the industry and know something about spas, and because these apparently legitimate endeavors are easy to justify to our spouses while providing a good opportunity to hang out and drink beer.
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Aqua Magazine
Building swimming pools and spas can be a surprisingly complex and multifaceted process. From the initial customer contact to filling the vessel with water, success means managing, integrating, coordinating and recording every step along the way.
That's why most builders will testify that the most important person in the process, second only to the client, is the project manager. More than the salesperson, designer or even company president, the man or woman overseeing the physical work on site is the linchpin to success or failure.
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UL provides a one stop shop for all of your pump certification needs. We test to international, national and regional standards such as DOE, NSF, CEC, ENERGY STAR®, IEC and UL safety certification. Learn more at UL.com/Pumps
Are your pumps primed? Find out here - UL.com/EnergyStar
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By Emma Fitzpatrick
You probably already know that acquiring new customers costs more than retaining the ones you already have. Acquiring new customers can be a staggering five to 25 times more expensive than retaining a customer you already have. On the flip side, if you increase customer retention rates by only 5 percent, you can raise profits by 25 to 95 percent, according to Bain & Company research. That's the power of customer loyalty, and yet, it's an area most companies can do much better in. Read on to find out the research-backed characteristics shoppers want from your loyalty program.
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| | SMALL BUSINESS MANAGEMENT |
By Fred Berns
In today's competitive business environment, it's vital for business owners to recognize the most common roadblocks to their success. Every year, these obstacles derail too many small to mid-sized companies too often. At best, these issues create temporary detours. At worst, they can be career killers. Here's a "terrible 10" list of success saboteurs, and some tips on how to overcome them.
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Forbes
If you read financial news with any kind of regularity, you have likely come across the acronym GDPR over the past several months. GDPR stands for General Data Protection Regulation. This law was enacted by the European Union and went into full effect in May of 2018. Even if you own a business in the U.S. without a physical presence in the EU, you more than likely have a web presence in the EU that collects data over the internet.
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Waterco’s award winning MultiCyclone is a brilliant revolutionary filtration device that works on the basis of centrifugal water filtration. It captures 80% of the dirt load before it ever reaches the media filter and is designed with no moving parts and no filter media to clean or replace.
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Wholesalers, Distributors, Retailers Pool'N Brush the smart cleaner tail end replacement for the sponge scrubber to add to your Inventory.
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Bloomberg
Productivity gains in the U.S. last quarter exceeded forecasts though were little changed from the prior reading as output and hours worked both cooled, with efficiency improvements surpassing the recent average for a third period. Nonfarm business employee output per hour increased at a 1.9 percent annualized rate, according to Labor Department figures that were delayed a month by the government shutdown.
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By Michelle R. Matisons
 As politicians fight over how and when the U.K. will leave the EU, Brexit's impact is felt around the world. A no-deal Brexit, which has the U.K. exiting the EU on March 29 without a clear trade agreement, is said to have potentially catastrophic consequences for U.K. manufacturing. How does all this impact U.S. manufacturing? First, we need to understand Brexit's impact on U.K. manufacturing — especially automobiles.
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| | SHAREABLE CONTENT OF THE WEEK |
Courier Journal
What's sizzlin', warm and comes in a large white bucket? If you answered fried chicken, well, you're somehow wrong.
Correct answer: Kentucky Fried hot tub.
That's right, the famous chicken maker from the Bluegrass State has started a campaign for bubbling, branded Jacuzzis on Indiegogo.com, a crowdfunding website.
"Introducing a revolution in hot tub technology: making it look like a giant KFC bucket," the Indiegogo page reads.
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To help you better understand what proposed legislation and regulations mean for you and your business, APSP reports on bills that affect the pool, spa and hot tub industry as they are filed. Members also receive email alerts on any proposed rules affecting the pool, spa or hot tub industry in their area. These three states need your immediate attention. For more information, email Jennifer Hatfield at jhatfield@apsp.org.
| APSP Welcomes 22 New Members
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APSP
APSP welcomed 22 new members from February 1-February 28. With dedicated industry members like you, we can continue to move the industry forward.
New United States Members:
California Landscape Studios, Inc., Irvine, CA; Underwater Pool MD, San Diego, CA; Aquatic AV, San Jose, CA; Human Touch, Long Beach, CA; EP Purification, Inc., Champaign, IL; Bella Pools and Spas, Woodstock, IL; Indy Custom Pools Inc., Indianapolis, IN; Aitkin Rental Center, Aitkin, MN; Integrity Pool Care, Springfield, MO; Artisan Pools, Pine Brook, NJ; SB One Insurance Agency, Augusta, NJ; Wright Engineers, Las Vegas, NV; California Pools of Las Vegas, Las Vegas, NV; Precision Pool & Spa, Fairport, NY; Pool Girl LLC, Sewickley, PA; Austin Pools and Construction, Cranston, RI; Nathans Pools, Friendswood, TX; Pool Techniques, Midland, TX; Outdoor Dynamics, Allen, TX; America's Swimming Pool Co., Stafford, VA and Water City Pool & Spa LLC, Oshkosh, WI
New International Members:
Alwaseet Pools Company, Kuwait City, Kuwait
For more information about membership, email APSP Member Services at memberservices@apsp.org.
| APSP's Austin Chapter Leading the Way for the Next Generation
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APSP
APSP's Chapters are doing some amazing things! The APSP Austin Chapter’s WAVE Young Professionals Network is growing. Through their monthly events and networking experiences, they are seeing a growing number of young professionals seeing value in their local chapter and are becoming active. Last year, the Austin Chapter held several events that attracted young professionals including happy hour events prior to every meeting to network and discuss the industry. This year, they plan to expand upon those events and grow the WAVE Network by raffling off an APSP University online self-paced education course. You won't want to miss out on their upcoming March event. Join them on Thursday, March 28 for a great time at Dave and Busters. No babysitter, No problem! The APSP Austin Chapter will provide your kids with an unlimited game card for the evening. For more information on how you can get involved, email TJ Thompson at tj@cascadecustompools.com.
APSP
Congratulations to Rachel Grinnall! She is the first person from the United Kingdom to earn the new CRP Certified Pool & Spa Retail Professional designation. As a retail business owner, Rachel understands the importance of quality front line staff training and is excited to bring her new training to her business. Based out of Worcestershire, United Kingdom, Rachel and her husband Pete own and manage Complete Spas, LTD. Her strong retail background and passion for the industry has helped her business thrive and receive both British Pool & Hot Tub Awards and the European Pool & Spa Awards. Since the January 2019 release date, approximately 200 people have earned the CRP designation with more being enrolled every day. For more information about the CRP 101 or CRP 201 courses, visit APSP.org/Store or email APSP Education and Business Development Manager, Lindsey Turner at lturner@apsp.org.
APSP
Whether your business runs locally or globally, your UPS Savings Program can help configure solutions to keep your supply chain nimble, your customers satisfied and the cash flowing. Now at an even lower price: Click here to see your discount. | #BeyondSavings
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