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APSP
To help you better understand what proposed legislation and regulations mean for you and your business, APSP reports on bills that affect the pool, spa and hot tub industry as they are filed. Members also receive email alerts on any proposed rules affecting the pool, spa or hot tub industry in their area. These five states need your immediate attention. For more information, email Jennifer Hatfield.
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UL provides a one stop shop for all of your pump certification needs. We test to international, national and regional standards such as DOE, NSF, CEC, Energy Star, IEC and UL safety certification. When it comes to pumps, we are overflowing with expertise. Learn more at UL.com/Pumps
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APSP
The Association of Pool & Spa Professionals announces its certification courses and training scheduled for pool and spa builders, designers, service providers and retailers at the 2018 International Pool | Spa | Patio Expo Oct. 28-Nov. 3 at the Mandalay Bay Convention Center in Las Vegas.
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| Great opportunity for current CBP and CSP designation holders at Expo
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APSP
Attention all APSP CBP Certified Pool & Spa Building Professionals and CSP Certified Pool & Spa Service Professionals! As you make your plans for the 2018 International Pool | Spa| Patio Expo, make sure you include APSP's TTT Train the Trainer course. Happening on October 31, this one-day workshop will give you the practical skills and confidence you need to be a successful trainer. Learn more about this course here. Pre-registration is required for APSP Expo Education. Register here! For more information, email APSP University at APSPUniversity@apsp.org or call Ana Hernandez at 703.838.0083 ext. 127.
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| APSP University students maximize their summer by earning certification
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APSP
Taking an APSP University certification course online is a great way to make the most of your summer! Congratulations to the following six individuals who took online APSP University courses this July 1-31 and tested at their local PSI testing center.
CBP Certified Pool & Spa Building Professional:
Daniel Reahm, Keith Zars Pools
CST Certified Pool & Spa Service Technician:
Charles Elfert, Pleasure Aquatech Pools and David Lewis, Five Star Pools of Suffolk, Inc.
CMS Certified Pool & Spa Maintenance Specialist:
Charles Elfert, Pleasure Aquatech Pools; John Morris, Texas Pools and Luke Adock, Texas Pools
For more information on earning your APSP University certification, visit APSPUniversity.org or email Ana Hernandez at ahernandez@apsp.org.
Pool and Spa NewsAPSP
Quarterly swimming pool construction stats show continued growth
Metrostudy's quarterly report on inground swimming pool construction continues the moderate-growth trend seen in the last couple years, it has hit some high marks not seen since 2013/2014.
The market intelligence firm, owned by PSN parent company Hanley Wood, said Q1's New Pool Index rose 9.2% over the same period in 2017 and 2.3% over the quarter before. The year-over-year gain was the highest since the first quarter of 2014, the company said, while the quarter-to-quarter increase was the highest since the third quarter of 2013.
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McEwen offers 33 of the finest 27 mil in-ground vinyl
liner patterns, backed by the most experienced staff in the industry. Buy your
liners direct from the experts you can trust to ensure quality liners that fit!
Free 1-Day Gold Rush Service is available on three patterns, at no charge.
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Reduce site visits and improve margins using high-def, up-to-date aerial photos. Using advanced aerial images captured multiple times per year allow pool and spa contractors to save time on prospecting. Properly assess site conditions from the comfort of your desktop.  Learn More Today!
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Inc.
Need career coaching? These 3 YouTube channels can help
On most social media platforms, the early adopters are usually creative types. YouTube is no exception. Up until now, YouTube channels with the most followers have been run by gamers and people dedicated to creating entertaining content. However, YouTube's now in a massive adoption phase. Which means, mainstream business is realizing its potential. Today, you can do a YouTube search on almost any topic and find how-to and educational videos to help you. Soon, instead of saying "just Google it," we'll be saying, "did you YouTube it?"
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| Member Perk$ — Save 15 percent on exhibiting at Expo
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APSP
Don't forget! APSP members receive a 15 percent discount on booth space at the International Pool | Spa | Patio Expo. Contact APSP Member Services at memberservices@apsp.org for your membership number prior to reserving space.
| Aqualine Feature of the Week
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APSP
Aqualine will be at the 2018 International Pool | Spa | Patio Expo! Stop by APSP booth No. 2537 and meet your Aqualine reps. They will be there on Wednesday, October 31 from 11 a.m.-3:30 p.m. at the booth to answer all of your questions regarding the services they offer. As you plan for Expo, make sure you include a visit to meet them. Check out this video where your reps talk about great things you'll want to chat with them about. For more information, email Brandon Riggs at briggs@vpisrisk.com or call him at 949.421.3522.
| Upcoming dates and deadlines
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APSP
APSP University Expo Course Registration Deadline | October 12
PPSO Instructor Courses | View Courses
24/7/365 Online Education:
PSCC Pool & Spa Construction Course (24 CEUs)
CST Certified Pool & Spa Service Technician (24 CEUs)
CMS Certified Pool & Spa Maintenance Specialist (24 CEUs)
CHTT Certified Pool & Spa Hot Tub Technician (24 CEUs)
PPSO Professional Pool & Spa Operator (12 CEUs)
Improving Your Bottom Line Using Project Management (24 CEUs)
Cracking the CBP Exam (2 CEUs)
Cracking the CST Exam (2 CEUs)
Cracking the CMS Exam (2 CEUs)
Pool & Spa Inspection Seminar (3 CEUs)
Aqua Magazine
If we accept that the backyard is really just the final domestic frontier — a land beyond the back wall that people want to tame and colonize — and if we believe that people are looking to create the same types of social spaces they enjoy elsewhere, then that's how we should approach its design. That is the consensus of builders and backyard professionals as they explore the growing outdoor living phenomenon. It requires the widest possible lens to encompass the expanding scope of backyard social roles.
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Pool and Spa News
For outgoing owners, selling the company to their staff can be an attractive option. When the kids aren't interested in the family business, many owners are faced with a choice of either trying to sell their company in a buyer's market with low-to-no prospects, or closing shop entirely and losing the equity built through years of blood, sweat and tears. The option to transition to an employee-owned business can be both financially beneficial, since these transactions require a deeper level of transparency, and emotionally rewarding.
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By Anne Rose
 Much ado is made about delivering excellent customer service. You take care of your customers, give them the products and services they desire, go out of your way to treat them respectfully, and diligently work hard to earn their business and loyalty. But do customers have a reciprocal obligation to earn your respect — and service — by treating you equally well? I think there are mutual obligations in the business-customer relationship. Here are my Ten Commandments for customers.
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By Emma Fitzpatrick
 Earlier this year, a small survey found for the first time the number of Americans using Facebook fell. Facebook's Q2 earnings report confirmed that wasn’t a blip on the radar. It may be the new normal. The number of Canadians and Americans logging onto Facebook each month plateaued and remained at 241 million monthly users for all of 2018. In Europe, Facebook actually lost 1 million users. Ouch. While Facebook has its share of problems, this appears to be a larger, marketwide issue.
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| SMALL BUSINESS MANAGEMENT |
By Hank Boyer
 One of the early career lessons every employee learns is that not all people possess the same degree of talent, work ethic, intellect and persistence. People become promotable when they are characterized by the following types of behaviors. This list is not complete because each employer is different. The nine behaviors listed below are a good start. You need to make it your business within your first year with an employer to learn the specific set of behaviors that your employer most values.
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By Tammy Gibson
 Summer is a time for beach trips, catching some rays at the pool and months of carefree fun in the sun, right? Actually, for a small percentage of people, the warmer months of the year are the hardest. People who feel down during summer’s longer days may be experiencing summertime seasonal affective disorder, or reverse SAD. According to the National Alliance on Mental Illness, summer-onset depression is rare, affecting just 10 percent of all SAD cases.
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By Delany Martinez
 Some call the moves bold, others brash, but no matter which way you perceive the recent trade-related moves of the current administration, they're making some large, potentially negative waves for manufacturing. One of President Trump's key talking points in the run-up to the 2016 election was an optimistic promise of reshoring the large amounts of manufacturing jobs that had set sail in search of more favorable foreign waters. For a time, it looked like it might have been a self-fulfilling prophecy, but in June, simmering trade tensions with China seemed to explode virtually overnight.
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| SHAREABLE CONTENT OF THE WEEK |
The Virginian Pilot
Designing the ideal deck is a bit more daunting than it seems. Go too understated and it may look like a dock. Go overboard, and it will look like the architectural equivalent of wearing cocktail attire to a backyard barbecue.
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