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APSP
APSP has announced the winners of its 2016 APSP Awards Program. The program recognizes prominent achievements and outstanding performers in the pool, spa and hot tub industry. Being recognized this year are 74 pool, hot tub and water features in the design competition, and 18 individuals recognized for their contribution to the aquatic industry. The APSP Georgia Chapter earned top honors. Check your mail for the latest issue of AQUA Magazine for features on all the winners. The award recipients will be honored during the APSP Awards Reception, Nov. 1, 2016, in New Orleans. Individual photos of the award winners can be viewed at APSP.org/AwardsGallery.
In its 46th year, the APSP International Awards of Excellence recognizes 74 outstanding pools, spas, hot tubs and water feature installations.
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| Member survey winner announced
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APSP
Congratulations Stephen Sowa from S&K Pool Services, Inc., winner of the $100 Visa gift card for participation in the 2016 member survey. Thanks to all who participated in the survey. We appreciate your time and feedback in helping us serve you better.
| We promise you'll want to vote for one of these candidates
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APSP
It’s time to vote for your favorite 2016 International Awards of Excellence installation! You can vote and share your favorite at APSP.org/FanFavorite. Voting ends Oct. 28 at 5 p.m. The winner will be announced at the APSP Awards Reception Nov. 1 in New Orleans. If you're the more traditional type, you'll soon receive the October issue of AQUA Magazine with the Gold-winning installations in their full centerfold glory.
APSP
Put money back in your pocket by using APSP's cellular discount partner AT&T. Members can save up to 40 percent off their monthly cellular bill using AT&T. Start taking advantage of your savings by visiting powernetobility.com/png.
| APSP Mid Atlantic Chapter Board welcomes 3 new members
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APSP
The APSP Mid Atlantic Chapter Board welcomed three members to its 2017 Board of Directors. Catherine Lowe, Virginia Pool Services; Willa Whitacre, Reston Association; and Sandy Bass, Amato/Amchlor Industries joined the Board of Directors at their September meeting.
During the meeting, Lance Harting, Poolservice Company moved to the role of past president as Cathie Lowe began her term as president. Will Whitacre is the new vice president and Sandy Bass is the secretary. Doug Winkler, Winkler Pool Management returns to the board as the treasurer and Brian St. Clair is the member at large.
For more information on the APSP Mid Atlantic Chapter visit their website or email Catherine Lowe.
| Space is limited for Expo education courses — Register now!
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APSP
Don't miss out on taking APSP Expo education courses at this year's Expo! Space is limited so register today. Courses offered include the following:
PSCC Pool & Spa Construction Course, CST Certified Service Technician® Course,
CMS Certified Maintenance Specialist® Course,
CHTT Certified Hot Tub Technician® Course and the Retail Operations Bootcamp Course. Students that successfully complete these courses will be able to take the exam either a PSI testing location in New Orleans, at a PSI location near where they live or they can take a pen and paper exam at Expo on Nov. 2. Register for Expo Education here. For more information, email APSP University.
| Lonza to host Fall WAVE Behind the Scenes Tour event in Kentucky
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APSP
APSP Platinum/WAVE Partner will host the second annual WAVE Network Behind the Scenes Tour on Oct. 4-6 in Louisville, Kentucky.
Highlights of the event include:
- Learning best practices and making invaluable connections with successful industry leaders
- Visiting the world's most legendary racetrack, Churchill Downs, and experiencing Kentucky at its finest.
- Networking with the next generation of industry leaders at fun and educational events
- Discovering in-demand leadership and business skills
APSP would like to thank Lonza for its continued support to APSP's young professionals. If you would like to host a WAVE Behind the Scenes event for the WAVE Young Professionals Network, email wave@apsp.org.
| Thank you to Lonza and Zodiac Pool Systems Inc. for WAVE retreat
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APSP
Last week, the APSP WAVE Young Professionals Network Steering Committee had their yearly retreat in Washington, D.C. We'd like to thank Lonza and Zodiac Pool Systems, Inc. for their continued support of our young professionals at the retreat and throughout the upcoming year. The WAVE Young Professionals Network, aimed at the next generation of pool, spa and hot tub professionals, are the industry's and the association's future leaders.
The next WAVE reception happens on November 2 from 4-6 p.m. in New Orleans, Louisiana at Fulton Alley. Join us for an afternoon of drinks, appetizers and networking. The cost to attend is $10 and you must preregister to attend. Register by emailing wave@apsp.org.
For more information about the WAVE Network, click here or email wave@apsp.org.
| State legislation and regulation update
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APSP
To help you better understand what proposed legislation and regulations mean for you and your business, APSP reports on bills that affect pool, spa and hot tub industry as they are filed. Members also receive email alerts on any proposed rules affecting the pool, spa and hot tub industry in their area. These two states needs your immediate attention.
California — Drought Restrictions
Ohio — Pool Safety Requirements in Child Care Settings
Aquatics International
There is still some confusion surrounding the science behind ozone and UV systems, even though these two water sanitation processes have been available for a while. When the two are combined to form the newest innovation — Advanced Oxidation Process — there can be even more confusion.
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Aqua Magazine
Pool automation has been a part of the industry for the better part of a decade and serves as the orchestrated control of a number of different pool devices. What makes pool automation different from home automation is the amount of logic and interlocks that are present within the system: All pieces of the technology are required to work in harmony in order to fully realize the benefits.
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By Jeffrey Scott
 The fastest ways to grow your business is to add a super salesperson to your staff — but take your time and do it slowly to make sure you find a professional, high achiever. On the other hand, the quickest way to anger clients and harm your business is to hire a sales misfit. Here are some proven tools to help you understand the difference and hire smart. The most important tool is your patience. The easy decision is not always the best.
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Harvard Business Review
In online retailing, most products are returned because customers aren’t satisfied with what they get — but this isn't necessarily due to product defects. Because customers can't physically evaluate and test products before purchasing them, it's harder for them to set the right expectations, and easier to be disappointed by a product. This is why online customer reviews have become such an important source of product information.
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| SMALL BUSINESS MANAGEMENT |
By Hank Boyer
 Networking is not something you do when you need to get a job or attract new customers. Networking is a lifestyle discipline that should be started by the time you graduate high school. Every skill required in networking is one you likely know and have used in past interactions. Now it is a matter of applying some best practices to what you already know to become an effective networker.
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By D. Albert Brannen
 Managers today need varied types of training to do their jobs effectively. This article outlines the basic types of training managers should receive in the area of labor and employment law to effectively perform their jobs. Such training will go a long way toward preventing or at least minimizing legal liability for employment-related claims for employers.
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PBS Newshour
Big companies today aren't creating nearly as many middle-class jobs. Instead they're hiring out much of the work to contractors around the world. But what if we could reverse engineer our technology to bring about a new era of local manufacturing in the U.S.?
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Penn State University via ScienceDaily
What if it were possible to quickly and inexpensively manufacture a part simply by using a series of close-range digital images taken of the object? A method called photogrammetry has now been identified for its application in manufacturing.
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