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APSP
The Association of Pool & Spa Professionals (APSP) announced that its Board of Directors has unanimously selected industry veteran Lawrence S. Caniglia to serve as its new President & CEO. For nearly 14 years, Mr. Caniglia has served as Executive Director of the Northeast Spa & Pool Association, providing benefits and services to nearly 850-member companies, while also directing activities of the NESPA Foundation. Earlier this year, he announced his plans to step down at NESPA to pursue the next phase of his association-focused career.
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| APSP Member honored with Industry Achievement Award
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APSP
Congratulations APSP member Dave Warren of Total Tech Pools & Leisure in Oakville, Ontario, Canada! He was the recipient of the Pool & Hot Tub Council (PHTCC) of Canada's 2017 Industry Achievement Award. This award recognizes individuals who have made significant contributions to the development and growth of the pool and hot tub industry in Canada. For over 25 years, he has been involved in the pool and hot tub industry and is the past president and current secretary of the PHTCC. He is highly active with industry Standards and education curriculum and instruction. In addition to his service with the PHTCC, he is on the APSP Retail Council and is a founding member of the World Association of Pool & Spa Associations. Learn more about the award here.
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APSP
The Association of Pool & Spa Professionals (APSP) was one of the 16 countries who met during the Aquanale conference in Cologne, Germany on Nov. 8-9, 2017 to form a World Alliance of Pool & Spa Associations (WAPSA). APSP President & CEO Rich Gottwald represented the United States and presented on the state of the industry.
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The Hayward HCP 3000 Series pumps provide class-leading performance and efficiency for any commercial pool. The first pump with a 3” union to deliver 250 gpm at 60’ head, the HCP 3000 also features a removable strainer basket for unmatched installation versatility. With a TEFC motor and chemical-resistant Vitron® seal, they win in durability as well.
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| Special End of the Year Sale on CMS Online Education
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APSP
End the year strong by earning your CMS Certified Maintenance Specialist designation! It's a great way to earn all 24 continuing education credits you need to recertify at a discounted price. Purchase APSP's new and improved online self-paced CMS Certified Maintenance Specialist course and modules, now through Jan. 2 and save 20 percent. At checkout, use code Holiday17. Check out this course by taking a free course module. Learn more about the online self-paced CMS course here. For more information, email APSP University or call 703.838.0083 ext. 127.
| APSP Sponsor Spotlight — Lucite
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APSP
Lucite® SPA, a leading maker of cast acrylic for spa surfacing, recently announced the availability its 2018 colors, Sedona and Crimson Night. Distinguished in the industry for its long-standing color leadership, Lucite® SPA introduced the new shades as part of its popular Metallix™ Series. Please contact us to request a sample.
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| Member Perk$ — Save on Shipping this Holiday Season
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APSP
If you're shipping things out this holiday season, don't forget you can save when you use APSP discount partners. As an APSP member, your company is eligible to receive exclusive discounts and customized pricing with the leading transportation providers in the industry. APSP partners with UPS, UPS Freight, YRC (Yellow Transportation & Roadway) and Estes. Whether shipping an envelope or a truckload, these carriers can provide a solution. To sign up for UPS, visit SaveWithUPS.com/APSP. For more information on YRC and Estes, visit 1800Member.com/APSP.
| Give the gift of education this holiday season
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APSP
 Christmas is quickly approaching. If you’re still looking for that perfect gift, give your team the gift of APSP education. It’s a great way to give your team the skills they need from a trusted source. We offer education in a variety of formats including: live virtual, online and regional. Click here for a full list of upcoming winter education. In addition to our six certifications, CMS Certified Maintenance Specialist, CST Certified Service Technician, CHTT Certified Hot Tub Technician, CBP Certified Building Professional, CSP Certified Service Professional an PPSO Professional Pool & Spa Operator, we offer a variety of certification prep and business courses. For a full list of our online and live virtual education click here. Check out our new and improved online CMS course! You can purchase the full course or specific modules. For more information, email APSP University or call 703.838.0083 ext. 127.
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If you build pools with water features and scuppers, do not miss our new vendor Majestic Water Spouts. They offer high quality water scuppers at affordable prices with a contractor discount program! View Water Scuppers
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The borate technology in ProTeam’s multi-performance High Tech Tabs will keep your customers’ pools in balance.
The consumer rebates will keep their checkbooks in balance too.
High Tech Tabs are the key to the ProTeam four-step program. Check out the entire line at www.proteampoolcare.com or email marketing@havilandusa.com.
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| Tis the season for giving
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APSP
Give back to your industry by donating your time, energy and expertise as an APSP instructor. This March APSP will host the Train the Trainer program at their headquarters location in Alexandria, Virginia. Whether you've been training for a while or are just starting, this workshop will show you how to become a facilitator of learning not just a presenter. Open to current CBP and CSP members, this one-day course will give you the following: survival skills for new trainers, techniques to deliver powerful training, tips for classroom and time management and much more. Download the application here. For more information, email Maria O'Hara or call 703.838.0083 ext. 271.
| The next generation values APSP Education
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APSP
Industry young professionals understand the power of APSP University education. Check out this video where Alexa Dal Pino, CBP from Dal Pino Quality Pools highlights how important APSP University education is to the industry and to how she's using it as a tool to gain clients and make invaluable industry connections.
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SAFETY COVER SEASON HAS ARRIVED!
Did you know? Associated Leisure – Northeastern Swimming Pool Distributors is now suppling HPI ASTM approved safety covers. We have perfected our program to meet & exceed all your expectations! We STOCK popular sizes in Rectangles and Grecians and Custom covers ship within 5 days. Did we mention we offer shipping guarantees? Let us quote you today!
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Resort quality Pacific pool chaise lounge is now available for quick delivery. Adjustable to 5 positions and folds flat for more comfortable sun bathing. Recessed wheels make it easy to move around. Sun lounger stacks for easy storage. High quality marine grade sling dries quick and doesn't stick to bare skin. Frame made of marine grade resin. Contact us for reselling information.
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| Great ways to maximize your membership investment
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APSP
Get the most out of your membership by using our connections. With over 3,000 members worldwide, we can help you build your brand and showcase your products to a diverse range of dedicated industry members. We offer partnership and sponsorship packages to help you get your team and your products in front of today's most influential industry leaders. As you make your budgets for 2018, make sure you include APSP sponsorship in them. APSP offers a wide range of opportunities for you to showcase your company at specific shows or all year through our programs and products. Let us help you make 2018 a banner year. Get started by emailing Seth Ewing or call him at 703.838.0083 ext. 159.
APSP
We welcome the following companies, new members from Nov. 1 to Nov. 30, into the APSP family. With the support and participation from members like you, we are able to build the industry and grow our members' businesses. Thank You!
Babcock Custom Pools & Environments from Beverly Hills, CA; Lynch & Sons Pool Service from Roseville, CA; Vac-Alert Industries, LLC from Santa Rosa, CA; SC Pools from Glendora, CA; JCT, Inc. DBA Premier Pools and Spas from Vacaville, CA; Creative Energy from Richmond, CA; Villa Pools, Inc. from Villa Park, CA; The Green Scene from Chatsworth, CA; System 6 Performance Sales from Chester, CT; Sky Pools LLC from Plainville, CT; Carter Aquatics LLC from Lewes, DE; Aqua-Brite of Florida, Inc. from Kissimmee, FL; LeeSure Water Pools from Lakewood Ranch, FL; Fiberlite Umbrellas from Saint Johns, FL; Numd Covering LLC from Miami, FL; The Better Pool Guy from Clermont, FL; Pool Smart Florida from Clremont, FL ; Purple Heart Pools from Jacksonville Beach, FL; Tonik from West Chicago, IL; Royal Spa from Indianapolis, IN; Ebeling Pools, Inc. from Hutchinson, KS; Blue Dolphin Pool Service from Kenner, LA; Winston & Sampson CMR, Inc. from Peabody, MA; Sweetwater Pool Service, Inc. from Waltham, MA; Clean & Clear Pool Service of Littleton, MA; Goudy Pools from Severna Park, MD; Quality Home Entertainment, Inc. dba Viscount Pools from Canton, MI; Roman’s Pool Supplies & Service Inc. from Howell, MI; Midwest Aquatic Solutions from Ladue, MO; All Seasons Pool & Spa from Sunapee, NH; INSL-X from Montvale, NJ; Pool Store Marketing/AVM Internet Solutions from Colts Neck, NJ; Blue Magic Pools, Inc. from Shirley, NY; Airplace Equipment Co., Inc. from Cincinnati, OH; Sunset Pools & Patios from Tulsa, OK; Indiana University of PA from Indiana, PA; Pro Swim from Delaware Water, PA; The Poolcare Pros, LLC from Hanahan, SC; Allison Construction, Inc. from Goddlettsville, TN; Pacific Excavations from Houston, TX; Flamingo Custom Pools from Tomball, TX; DietrichBros from Fort Worth, TX; Alamo Pool from Sugar Land, TX; Preferred Pools of Houston from Kemah, TX; Sergeant Pool Services from Cypress, TX; STAG Pools from Austin, TX; Patterson & Associates Insurance Agency from Richardson, TX; Tomahawk Custom Pools from Amarillo, TX; All Pro Pools from Denison, TX; Aqualuxe Pools from Austin, TX; Allegiant Pools from Katy, TX; Massanutten Resort, Great Eastern Resort Management from McGaheysville, VA; VIVA POOLS LLC from Fairfax, VA; PSD Industries, LLC from Sterling, VA; Primo Pool Care from Portsmouth, VA; Aqua-Clean Pool Service from Charlottesville, VA and Chelan Spa and Pool from Chelan, WA.
International Members:
The Outdoor Plus from Ontario, Canada; Aquadeus Company S.A. from San Jose, Costa Rica; The Pool Doctors FZC from Dubai and Bio Pool Tech from Provence, France.
H2Insider
With the end of the year approaching, retailers are taking stock and thinking about the future. In 2017, for the most part, the spa industry has recovered from the recession, but where are the trends leading?
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Aquatics International
Imagine searching for virtual treasure, exploring sunken ships, swimming with sharks and seeing the surrounding landscape transformed into a lush jungle with a massive waterfall spilling into a real-world pool. That's the idea behind Fluid Reality, an augmented reality program being developed by Fluidra. The Barcelona-based pool equipment manufacturer has a prototype for an AR headset that can be worn under water for immersive gaming experiences.
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By Shawn Smajstrla
 You love video. You know how I know? Because just about every report I've read in the past year related to video content says you do. Apparently, I'm supposed to love video also. Except that I don't. It seems that since Facebook kingpin Mark Zuckerberg stood in front of the Mobile World Congress in early 2016 and hailed video as the key to his fortunes, everyone has taken it for gospel that video is the short- and long-term future. It's difficult to doubt Facebook, I admit.
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Retail Leader
Social media is influencing purchase behavior more than ever before, according to a new study by TD Bank. TD Bank's Retail Experience Index revealed trends about shoppers, including their research patterns and reliance on social media. Of consumers who conducted research before making their purchase, shoppers were more likely to leverage social media and blogs (32 percent compared with 21 percent of shoppers overall) and retailers' mobile apps (23 percent compared with12 percent of shoppers overall) for research.
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| SMALL BUSINESS MANAGEMENT |
By D. Albert Brannen
 Lately, we are hearing almost daily about another high-profile celebrity, politician or executive who has been accused of sexual harassment. As a result, employers need to wake up, candidly assess their workplace conditions and take a fresh look at their anti-harassment policies and training programs. This article reviews the tried-and-true methods for preventing workplace harassment and offers some new ideas for making anti-harassment programs more effective.
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By Catherine Iste
 Dissatisfaction with work can affect even the happiest employees from executive down to the front line. Sometimes it can be directly attributed to a discrete event: a new boss, lack of promotion, change in business strategy. However, it can also be the result of a less obvious and more pervasive problem: an inaccurate job description. The disconnect between what we do daily and that little document that summarizes our responsibilities can be significant.
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Forbes
The concept of "lifelong learning" has gained widespread popularity in recent decades as a way to keep senior citizens intellectually engaged. But how about lifelong learning as a way to keep people employed, especially those in manufacturing? Think of it as learning for the sake of economic survival.
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Forbes
At its core, a smart manufacturing strategy is about creating a more competitive, profitable business by adopting the latest smart technologies. As with all business endeavors, "It's all about the money," asserts Mike James, chairman and CTO of ATS International B.V. in the Netherlands. "Make sure the technology and business models deliver an ROI."
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| SHAREABLE CONTENT OF THE WEEK |
National Real Estate Investor
Developers are working overtime to squeeze outdoor amenities into their new apartment buildings, even in urban neighborhoods where the only place to put an outdoor amenity would be on a rooftop. Developers are making room for amenities like dog runs and swimming pools—sometimes on the rooftops of urban high-rise towers. These spaces can be expensive to build, but have proven to be very valuable to renters.
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