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Disability: Treating a taboo with training
By Glenn Coyle, PWD, SP for Villanova University and Suzanne C. Smeltzer, U of Villanova
When I first started as an SP almost two years ago I was very skeptical about the intent of the program and what being part of it actually entailed. Now, in hindsight, I know that I had no reason to be skeptical. Being an SP has been a tremendous experience for me and the necessity of the program cannot be over stated. The disconnect between people with disabilities, like myself, and medical professionals is a chronic problem and, from my perspective, it seems to be growing worse over time.
The re-education of a traditional educator
By Deltonia N. Shropshire, Howard University, Washington, DC.
For many years the capacity of teacher/educator has been my calling. As someone new to the role of SP Educator, it was beautiful to finally witness a practical application of the "hands-on" mantra chanted by so many educators who experience frustration surrounding this topic in the K-12 education community. Throughout the week of the conference I was entrenched, elbow deep, in the learning process. Introductions to other attendees were congenial and served as a functional icebreaker, especially as I knew I would be calling on outside reinforcements at some point!
Positive patient experiences linked to quality measure improvements
Leaving your patients with a good feeling about their office visit may not just help your reviews on websites like Yelp and Healthgrades.com. It could also result in better patient outcomes. As Americans increasingly use online rankings and reviews when choosing a healthcare provider, a new study suggests a link between the way patients experience their care and other measures of healthcare quality, including adherence, clinical outcomes and patient safety while in a hospital.
Managing to results isn't enough — focus on behaviors
In a results-only culture, managers do whatever is necessary to achieve the desired outcomes. That can include doing things that are illegal or unsafe. In these situations, employees made choices to avoid the consequences of failing to meet set results. Meanwhile, leaders put their organizations at risk because they managed only to outcomes instead of attending to the underlying employee behavior.
When good intentions go wrong in nursing
By Joan Spitrey
Each day, every minute, nurses make countless decisions. Rigorous training, education and experience are supposed to prepare the nurse to respond appropriately when faced with decisions regarding patient care. Although safety nets are put in place and procedures are developed, they often do not cover every situation nurses face in their shifts caring for patients. Often these decisions are made with the best intentions, but may not follow established protocols, policies or just good practice. Herein lies the question: If the patient is not harmed, is there a foul? A case in Connecticut is attempting to answer that very question.
Hands up for health: Extending simulation to community education
Medical simulation is not just for the clinical learner; rather, it can have far reaching impact and can contribute meaningfully to the community. The value of simulation in healthcare training is well recognized.
Robin Williams, connectedness and the need to end mental illness stigma
The first response most of us have to news of a suicide is: Why? And certainly the tragic death of Robin Williams was no exception. How could a man who brought so much joy and brightened the day for so many fail to feel the same thing for himself? Robin Williams' talent, his warmth, his energy, his generosity of spirit and his bigheartedness might have been singular, but his sad decision to take his own life was, unfortunately, all too common.
8 qualities that make great bosses unforgettable
I remember all of my bosses, Jeff Haden writes. Some were bad. Most were good. But only one was, in the best possible way, truly memorable. Unforgettable bosses possess qualities that may not show up on paper but always show up where it matters most — in the minds and even hearts of the people they lead. Here are some of the qualities of truly unforgettable bosses.
Relating to the patient: My most influential experiences
Starlin Haydon-Greatting writes: The pharmacist's role in patient-centered care has evolved. I will argue that we as a profession are circling back to a simpler time, a period when local "druggists" took their time to talk to their patients face-to-face, creating relationships with clients who visited their establishments for cards, gifts, ice cream sodas, OTC remedies, advice and prescriptions.
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