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CEMA
According to the J.D. Power & associates 2015 Gas
Utility Residential Customer Satisfaction Study, Yankee Gas,
Connecticut Natural Gas and Southern Connecticut Gas rank
among the worst in the country when it comes to customer
satisfaction concerning billing, price, corporate
citizenship, communications, customer service and field
service. Connecticut natural gas utilities have
consistently scored low in this survey for the last several
years. For more information, click here.
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CEMA
United Illuminating gas utilities, CNG and SCG reported to the Public Utilities Regulatory Authority that they expect to meet only about half their goal for conversions this year. Their goal was to convert 20,100 homes and businesses to gas in 2015. They project that they'll only achieve 54 percent of this number. Significantly for home heating retailers, they project they'll only convert 8,339 homes to gas this year, 52 percent of their goal of 16,100 homes.
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CEMA
This year, we'll again offer three consolidated regional dinner chapter meetings in different parts of the state — near Hartford, in Fairfield County and in the east. Our focus at these meetings will be two-fold. First, we'll present the findings of the recent consumer survey we conducted — the most expansive survey conducted in our industry, across multiple states, to gauge consumers' thoughts on heating fuels, and to test ideas to use with them in order to fight conversions to utility gas.
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CEMA
The CEMA Annual Meeting and Southern New England Energy
Conference again drew a strong attendance recently in
Newport, Sept. 21-22, with over 260 people attending. We had
two gorgeous days of weather, which favored those who went
on our sightseeing cruise, or who just wanted to walk around
downtown Newport.
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CEMA
There are two levels of training required by any employee who may come into contact with hazardous materials. The minimum level of training for employees who may come into contact with any hazardous materials is called Awareness level. Once trained at this level, you may take additional training to be certified at the Operations level, which permits the employee to contain and clean up small spills.
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CEMA
As of Nov. 1, the state of Connecticut prohibits the
sale of prepay/prebuy contracts to residential customers
until April 1. Fixed price contracts and other guaranteed
price contracts where a customers does not pay for the fuel
in advance of delivery is permitted during the moratorium.
This law change occurred after Ace Oil closed their doors in
2013. The closure resulted in hundreds of customers who paid
the dealer a total of $1.5 million for prepay contract oil
without delivering the fuel that they were promised.
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CEMA
CEMA's Member Services Committee has endorsed National
Purchasing Partner's discounted Verizon Wireless program
for our members. This endorsement offers the best corporate
discounts available from Verizon, so please take a look if
you want to save money on your wireless phone bills.
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Federated Insurance via CEMA
Question: An employee recently finalized her divorce and has
provided the court record with her new name. Can I change
her name on her personnel records before she provides the
updated Social Security card and other ID?
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Federated Insurance via CEMA
Federated Insurance would like to remind its insured clients
that it will be holding a webinar on risk management for
your drivers. The webinar will be held Oct. 9 at 9:30 a.m.
and again Oct. 14 at 2:30 p.m. This is a webinar for
Federated clients, designed to help reduce their risk
exposure associated with employee drivers, and is a benefit
of doing business with Federated.
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CEMA
The fall selling season is here, and with the heating season just a few months away, questions about energy, efficiency and home heating are on the minds of realtors, buyers and sellers more than at any other time of the year. The Partnership for Realty and Oilheat Success Program has been underway for a few months, and we are well-positioned to make a strong impact on the real estate community in the Nutmeg State.
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CEMA
The American Energy Coalition will launch its 2015 fall radio flight on Monday, Oct. 5, and is very pleased to have CEMA again partnering with the AEC in this regional radio campaign. This will be the fourth year of regional radio campaigns for AEC and the second consecutive year with both a spring and fall flight. Also partnering with AEC and CEMA this fall will be: NYOHA (New York City), OHI of Long Island, MEMA (Massachusetts) and OHI of Rhode Island.
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The Connecticut Mirror
Since Gov. Dannel P. Malloy's administration announced state income tax receipts were lagging due to weak stock market earnings, much of the Capitol's focus has been on the relatively small hole it opened in the current budget.
But the projected loss of $100 million in tax receipts this year also exacerbates a much bigger budget problem just down the road.
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The Hartford Business Journal
New Haven utility parent UIL Holdings has agreed to remit $83.6 million in payments and credits and hire 150 jobs, among other concessions, in order to obtain approval for its $3 billion merger from Connecticut regulators. The concessions come after the Connecticut Public Utilities Regulatory Authority in June initially denied UIL's application for a merger with Spanish utility giant Iberdrola over concerns the transaction would not benefit Connecticut ratepayers.
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The Middletown Press
The price of gas in Connecticut is continuing to drop, with the average price down 3.9 cents.
GasBuddy.com's survey of 229 gas stations in the New Haven area put the average price at 2.40 per gallon, which is 22.1 cents per gallon lower than a month ago.
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Bloomberg
The retrenchment in drilling for U.S. oil is threatening to leave a different market short: natural gas.
"The impacts of oil rig counts extend beyond oil: The outlook for U.S. natural gas is critically dependent on the outcome of this balancing act in U.S. oil rigs," Anthony Yuen, a strategist at Citigroup Inc. in New York, said in a report to clients.
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The Boston Globe
There's some good news for those thinking melancholy thoughts about the end of summer and what inevitably follows. Heating oil prices have plunged to their lowest levels in six years, and consumers are likely to see hundreds of dollars in savings this winter on their heating bills.
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The Wall Street Journal
Natural gas prices rose to a one-month high recently on expectations of increased demand due to hot temperatures.
READ MORE
CT News Junkie
Gov. Dannel P. Malloy said he supports a constitutional lock box for transportation funds, but he was less clear than he was in June about the need for a special session to get the process started.
In June at a press conference near the Charter Oak Bridge, Malloy had suggested the General Assembly should meet in a special session to approve both a statutory lock box and a constitutional amendment.
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