The IoT is a rare kind of phenomenon. It’s so potentially enabling, it’s almost like modern magic. Everyone can see how logically beneficial the application of the IoT can be. In a real way, it’s the culmination of 50 years of persistent tech development. Like an iPhone, everyone wants one, everyone is waiting for the new model; but with an iPhone, people can at least hide shamelessly behind social status or Apple addiction – that’s no biggie for a tech generation. With the IoT, every business wants those benefits, but many have no idea why and – worse – less idea how to implement it as a business aid, something that will save money, improve working lives and CX to boot.
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