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Business Insider
Most of us know (and love) M&M's — those tiny, colorful chocolates that "melt in your mouth, not in your hand."
But very few of us are familiar with the process of how they're made. Lucky for you, Business Insider visited the Mars Chocolate North America campus in Hackettstown, New Jersey, where 50 percent of all M&M's sold in the U.S. are made.
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| NAC Thanksgiving office hours
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NAC
The NAC offices will be closed on Thursday, Nov. 24 and Friday, Nov. 25 to celebrate the Thanksgiving holiday. We would like to take this opportunity to say THANK YOU to our members and friends you for all your support in 2016. Have a happy and safe Thanksgiving holiday!
NAC
NAC Director of Education Larry Etter, CCM, and NAC President Terry Conlon, ECM, traveled to Buenos Aires, Argentina last week to present three seminars to Vista, the 7th Regional Convention of the Cinematographic Industry operated by Ultracine. The Seminars included: Concession Design, how it can make your cinema more profitable; Producing Professional Promotions, how using retail options, cups and toppers can build sales and higher revenues; and Concession Stand Operations Today and Tomorrow, the current state of concessions that are efficient and what the next trends and opportunities will look like.
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NAC
Kristin Cullaz of Gehl foods is the first to receive the $100 gift card along with her first NAC pin. The National Association of Concessionaires (NAC) will award a $100 Best Buy Gift Card to the next five current members who sponsor a new full member. The Gift Cards have been donated by Adam Gottleib, ACS, EVP Sales and Procurement for Continental Concession Supplies, Inc. In order to count as a sponsorship, the referred member must be a full member and not from the same company or organization (associate member).
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NAC
Join the impressive list of Vendors who have already signed for the 2017 NAC Concession & Hospitality Trade Show. The show will be Wednesday, July 12 (1–4 p.m.) and Thursday, July 13 (2–4 p.m.) at the Fairmont Scottsdale Princess in Scottsdale, Arizona and is open to full and tabletop displays. The entire Expo will run from July 11-14.
For more information and to reserve your booth, click here to download the EXPO TRADE SHOW FLYER.
The Expo Committee is busy putting together a value packed schedule and details are starting to emerge. Visit our Expo page on naconline.org to get updates on the schedule and an already impressive lineup of speakers.
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Louisville Business First
Centerplate, official food vendor for the KFC Yum Center, recently expanded its menu at the arena to add a line of healthier food selections.
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Food Business News
In many ways, 2017 may be described as more of the same, according to Innova Market Insights. The market research firm's top five trends for 2017 include the continuation and growth of such trends as clean label, plant protein and sugar reduction.
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USAgNet
World food prices edged up in October to continue an upward trend since January, the United Nations food agency said, adding that prospects for global cereal output had improved. Barring a slight dip in July, the Food and Agriculture Organization's food price index has steadily increased from a seven-year low hit in the first month of this year, reports Reuters.
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Food Safety News
Although testing by Blue Bell Creameries in September revealed listeria contamination and spurred recalls by Blue Bell, three other ice cream companies and a cookie dough manufacturer, a fifth ice cream company just announced a recall, saying it wasn't notified about the problem until recently.
"Cedar Crest was notified Nov. 10 that the cookie dough in the referenced products, which is manufactured by Aspen Hills Inc., has the potential to be contaminated with listeria monocytogenes," according to the recall notice posted by Cedar Crest Specialities Inc. of Cedarburg, Wisconsin.
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WFAA-TV
The U.K. has a chocolate bar crisis on its hands: the beloved Swiss chocolate bar is unrecognizable.
Toblerone, the classic chocolate bar with almond-and-honey-filled triangle chunks, recently lost weight. In two sizes, the triangles shrunk, leaving wider gaps of chocolate. The 400-gram bar was reduced to a 360-gram bar and the 170-gram was reduced to 150 grams.
"Like many other companies, we are experiencing higher costs for numerous ingredients ... we have had to reduce the weight of just two of our bars in the UK," the company said on Facebook.
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By Jessica Taylor
 To say that customer service is the core value of a company is an understatement — especially in the B2B world. The success of any B2B relationship centers mainly on client relationships. Since most business communication today is through email, it's essential to build lasting relationships in order to stand out above the rest. That said, should you get personal? I sat down with some leading professionals I work with on a weekly basis to discuss their thoughts.
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