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Entrepreneur
Pamela Slim writes:
In light of National Small Business Week, I’ve been thinking a lot about the challenges that keep small businesses from doing more business and what these entrepreneurs, who already wear so many hats, can do to overcome them.
Recently, I partnered with Constant Contact on a new national survey of small business owners, looking at how these entrepreneurs approach and prioritize things like operations, marketing and strategic planning.
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View full list of State Council Lobby Days and Annual Meetings.
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Inc.
Your company will never be without unhappy customers. It's part of doing business.
Some CEOs with fragile egos tighten up when they run into a customer who is passionately unhappy, but those customers are gold. They're gifts. Pay attention to their passion, even if their passion is anger. Take it as a compliment. It means they care enough about your product that it angers them not to have it.
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American Express OPEN Forum
When it comes to customer service today, the bar is constantly being raised. Just recently, Amazon began delivering packages to locked cars. The service is designed for people who are concerned about their orders disappearing from their front porches or getting swallowed up in their company's mailroom.
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Little Debbie® Vending is introducing a new Fieldstone® Bakery Honey Bun to the vending trade in March. This fresh, never frozen, delicious pastry is 4 oz, just the right size, and is made with a touch of cinnamon and honey. Programs are available.
Order Samples Today! Questions? Email us: Foodservice@mcKee.com or call us: 1-800-251-6346 x 24656
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Forbes
It’s known that managers are tasked with leading a team of people toward a common goal. Everyone within the team plays a different role, but that end result stems from their collective efforts. It’s the manager’s duty to make sure every person’s performance is in perfect harmony to achieve that outcome, but someone has to inspire performance. The key to this inspiration lies in a different role entirely — the role of a leader.
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By Emma Fitzpatrick
 Ever spot a photo with the #ad or a "paid partnership tag?" Then you’ve seen the results of an influencer marketing program. Companies pinpoint digital influencers who have followers that match the brand’s target demographic. In 2017, influencer marketing grew 198 percent, found Klear research. That’s why at the end of last year, 39 percent of marketers stashed away more money to spend on influencer marketing, according to a Linqia study. It helps that nearly all marketers who used influencer marketing in 2017 found it effective.
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Business.com
Employee retention is a concern for every business, but you can't approach it the same way for each generation – what works for baby boomers and Gen Xers might not work for millennials. And with so many millennials in the workplace, it's important to understand their wants and needs as your workers.
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USA Today
Just because the price of wholesale coffee has dropped, doesn't mean that savings will be passed on to the consumer.
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For over 20 years, SMART has been a premium service management system for all types of service companies. Additionally, we have developed industry-leading components, highly specialized for Amusement, Gaming, and ATM Operators.
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Food Business News
Personalized wellness and conscious consumption are two of the biggest trends affecting the food and beverage marketplace over the next few years, said Davey McHenry, vice-president of Consulting Services at The Hartman Group.
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Forbes
Armen Gharabegian writes:
In working over 20 years in the tech industry and acting as the founder and CEO of a robotics company (that integrates both innovative technology and luxury design), I have witnessed firsthand the evolution of technology and its impact on the day-to-day dealings of a modern business.
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A unique experience of intense, bold flavors with a satisfying crunch! Takis are the perfect snack for on the go, pairing with your favorite dip, or as a fun surprise to kick up any meal to the next level
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Mobile Payments Today
For people heading abroad for vacation or business, cash has long been the primary way of making payments. It's easy to understand why, as it is convenient and simple to use, accepted everywhere and helps people keep track of exactly how much they are spending.
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| | CORPORATE SOCIAL RESPONSIBILITY |
Forbes
When we think about some of the most memorable social impact campaigns of our time — from #LikeAGirl to Fearless Girl — we admire them for their unique approach to making a powerful statement. But simply making a statement is no longer enough if you want Gen Z to pay attention and care about your brand. (And you should – Gen Z will comprise more than 40 percent of all consumers in the next two years.)
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