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45 key operational metrics that your organization can use

With 45 key operational metrics that are valuable and meaningful to distribution center professionals, DC Measures 2015 contains metrics that can help produce the best return for your company. These measures have been grouped into five balanced sets: customer, operational, financial, capacity/quality and employee/safety – plus the additional sets related to perfect order and cash-to-cash cycle measurement. (SO VALUABLE!)

It also contains a list of definitions for each metric in the study AND how to calculate each. Used from year-to-year and across your network, these details provide a consistent approach to reporting performance.

Download your copy right now!

WERC local events that you should consider attending:
June 18 Atlanta WERCouncil Tour of Aramark Turner Field,
Plus... Braves vs. Red Sox Game
June 25 North Texas WERCouncil OHL Operations Tour
July 14 Baltimore/Wash DC WERCouncil Penguin Random House Tour
May 15-18, 2016 SAVE THE DATE: 2016 WERC Conference - Providence, RI
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Looking for Omnichannel Fulfillment? eCommerce?

Call Barrett Distribution for proven supply chain solutions in Health & Beauty, Footwear, Apparel & Consumer Electronics

Finding metrics that mean something in the warehouse
By Ken Ackerman
"You cannot manage what you cannot measure," as the old saying goes. Yet many warehouses have either no metrics at all or have measurements no one really uses. The second situation is even worse than the first, because it signifies a failed attempt by management to create a meaningful measurement system. Without metrics, there is no way to track continuous improvement. Without metrics, emerging problems often are not exposed until they become serious problems.
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Developing employees who think for themselves
Harvard Business Review
When we talk to managers about what their workers are lacking, we hear a common refrain: "We need employees who can think, not just follow orders." The complaint is usually followed by an observation about how the world is changing too quickly to predict customers' demands, or that competitors are at their throats. The only way to thrive, or even survive, these managers conclude, is to find workers who can co-create value with customers and constantly improve operations.
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The supply chain talent gap is wider than you think
The talent gap is all too real, if more visible in some areas than others. Take the nationwide driver shortage, which qualifies as old news by now. According to the American Trucking Associations, the industry is short by 35,000 to 40,000 drivers. And, depending on the size of the fleet, the annualized turnover rate in the fourth quarter of 2014 was between 95 and 96 percent, ATA says.
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Despite delays, OSHA says to expect several rules soon
Safety+Health Magazine
Several final and proposed OSHA rules – including a long-delayed update to the beryllium rule – are expected to be published in the next few months, according to the agency’s spring regulatory agenda, released May 21. Another rule set for May publication but not yet released is a revision to OSHA's eye and face protection rules to reflect the latest consensus standards.
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  Lansdale: Customer Driven Logistics™
Lansdale Warehouse is a family-owned-and-operated logistics provider located in Lansdale, Pennsylvania, a suburb of Philadelphia. Since its founding in 1958, Lansdale Warehouse has furnished comprehensive logistics services in a public and contract environment for both national and international customers who require access to the United States markets. Our "Customer Driven Logistics"™ principle means your needs as a customer are our primary focus.

Missed an issue of WERCWatch? Click here to visit the WERCWatch archive page.

Demand sensing — Much more than a demand management evolution
Demand sensing has become increasingly important over the past few years. Why? Because companies believe that improving demand forecast accuracy can drive higher levels of customer service through better shelf inventory availability while simultaneously decreasing overall inventory costs and increasing profits.
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Looking to get published this year?
In an effort to enhance the overall content of WERCWatch, we'd like to include peer-written articles in future editions. As a member of WERC, your knowledge of the industry lends itself to unprecedented expertise. And we're hoping you'll share this experience with your peers through well-written commentary. Make 2015 the year you get published as an expert in your field! Our group of talented editors can help with final edits. If you're interested in participating, please contact Ronnie Richard to discuss logistics.
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AFS WMS Optimizes Warehouse Operations

AFS Warehouse Management System delivers a robust, scalable solution to increase productivity and effectiveness in your warehouse. Features include: voice picking, traceability (GS1, GTIN, & PTI capabilities), repack, label requirements and perpetual inventory.
Optimize your warehouse.
Looking to Improve Warehousing Know-how?

There is sometimes an erroneous assumption that the warehouse is “just” the warehouse, as if products come in and go out seamlessly. Nothing could be further from the truth! We at PARCEL know that, devoting a good portion of our editorial space to helping warehouse professionals maximize their success. Sign up for your FREE subscription today! Enter promo code WERC15.
To find out how to feature your company in WERC Watch and other advertising opportunities, Contact Geoffrey Forneret at 469.420.2629

More info

2 key strategies to reduce downtime
Reliable Plant
In a recent industry survey, respondents attributed more than 20 percent of their unscheduled downtime to operator error. Since these respondents used canned answers as choices in their responses, it's not surprising that the finger was pointed in the other direction. But what about maintenance error?
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Passion over personality: Makings of a great leader
Conventional wisdom suggests there are certain personality traits that make a great leader. But executives at two consumer-facing brands say it may come down to one thing: passion. Eric Ryan, co-founder of Method cleaning products, never found passion in cleaning. It was instead a love of design that drove him to transform the industry, which has a reputation for dowdy packaging.
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Technology trends poised to shake up procurement
Procurement Leaders
Technology is developing at an astonishing rate, David Rowan, editor of Wired magazine, told delegates on day two of the World Procurement Congress, and this is starting to disrupt the way businesses and their procurement teams operate. There are, he said, opportunities here but also risks, which if not addressed will end up costing the business.
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Missed last week's issue? See which articles your colleagues read most.

    People join good companies but quit bad managers (Greg L. Alston)
Why your improvement efforts aren't driving better results: The façade of lean and Six Sigma (IndustryWeek)
Complexity of e-commerce supply chain raises the stakes for manufacturers (Modern Materials Handling)

Don't be left behind. Click here to see what else you missed.

Colby Horton, Vice President of Publishing, 469.420.2601
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Bianca Gibson, Executive Editor, 469.420.2611   
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