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8 hotels that changed the industry
CNN
From minibars to pillow menus to 24-hour butlers, today's hotels have turned every indulgence and convenience into a standard necessity. But this wasn't always the case. Because of their foresight and progressiveness, these ground-breaking properties forever changed the future of the industry, enabling guests to expect -- and demand -- increasingly more.
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Report compares economic payoffs of white, 'green' or black roofs
Green Energy News
Looking strictly at the economic costs and benefits of three different roof types — black, white and "green" (or vegetated) — Lawrence Berkeley National Laboratory researchers have found in a new study that white roofs are the most cost-effective over a 50-year time span. While the high installation cost of green roofs sets them back in economic terms, their environmental and amenity benefits may at least partially mitigate their financial burden.
ASHRAE's GreenGuide, e-book available
Mechanical Hub
When the first edition of the "ASHRAE GreenGuide" was first published 10 years ago, guidance on how practice green building design was not so readily available. The newly published fourth edition of the "ASHRAE GreenGuide" contains updated guidance that reflects how green building practices as well as the industry have changed, according to Tom Lawrence, a member of ASHRAE's technical committee (TC 2.8) on building environmental impacts and sustainability.
Sustainable and maintainable: Achieving 2 goals
Facilities.net
Sustainability has become a top priority within institutional and commercial facilities in the last decade. But using unproven building materials and systems to achieve these goals can create long-term issues for maintenance and engineering managers and their departments, and they can have a significant impact on maintenance and operations budgets.
Flu prevention tips for commercial building cleaning professionals
BUILDINGS
Studies show that the flu costs businesses approximately $7 billion per year due to the nearly 111 million work days lost, and this year, the prevalence of illness among working-age adults could have even greater financial consequences for businesses. This means cleaning professionals who work in office buildings, hotels, or other public places need to take precautions to help prevent the spread of the flu in their facilities.
Russians learn hospitality before Sochi Games
Reuters
It may not come naturally to all Russians and, in the run-up to the Winter Olympics, Sochi hotel managers are getting crash courses in how to smile. Olympic hospitality workshops, developed at the request of the Sochi 2014 Organizing Committee, include how to smile at strangers, maintain eye contact and focus on customer service rather than hotel rules.
Hotel restaurants: How they differ from independent concepts
Hotel News Resource
Comparatively speaking, due to the typical size and scope of running a restaurant outlet within a hotel, as opposed to independently owned, free-standing concepts, it is typically a much larger, more operationally challenging undertaking. With that in mind, there are strategies to employ in order to succeed in a larger-scale, hotel restaurant setting with multiple day-parts, various service options, and other variable situations that can affect successful, seamless business.
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Manage the energy or pay the bill
Facility Management Journal
Today's facility manager has to understand building performance, be tuned to energy costs and usage and know what data to look to when troubleshooting consumption anomalies. Part of this process is measuring performance. Knowing how to prove value is paramount, and the foundation of this is measuring a baseline to which future results can be compared.
Missed our previous issues? See which articles your colleagues read most.
Is social media the best client-service tool?
Hotel News Now
More guests are turning to social media networks to reach travel companies. Is this the future of customer service?
Tips for keeping your facility clean in winter
BUILDINGS
With much of North America covered by snow and ice, now is the perfect time to review one of the most effective ways to keep facilities clean and healthy during the winter months.
3 steps to energy efficiency for your facility
By Mandy Gardner
 The steady expansion of the energy efficiency industry is occurring in a number of ways in America, from the installation of alternative fueling stations to the implementation of Leadership in Energy and Environmental Design strategies in various buildings and institutions. In 2014, facility managers should be focusing on three technological modernizations: updated energy meters, facility software upgrades and serious efficiency goals for this year and the future.
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