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Despite challenges, job satisfaction stays high for FMs
Building Operating Management
After two decades of steady pressure on resources, the Great Recession brought a whole new level of budget pressure to bear on hard-pressed facility departments. But through it all facility managers have been resilient. Perhaps the best indication of how resilient is the job satisfaction ratings in Building Operating Management's annual FM Pulse survey.
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Completing facility lifecycle with integrated 3-D, business data
Constructech
Today, uncertain economic times call for tough decisions by facilities managers. Staying competitive means looking for new ways to get the most out of a facility — assuring uptime, maximizing utilization, ensuring safety, mitigating risks and reducing maintenance cost. One technology trend that is truly gaining practical benefits in asset and facilities management is 3-D data visualization.
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80 percent of travelers making travel arrangements online
Hotel News Resource
SDL released the findings from its latest survey in a report "The Modern Traveler: A Look at Customer Engagement in the Travel Industry." In this report, SDL illuminates consumers' habits as they relate to the travel industry – specifically personal travel such as holidays or vacations.
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Rooftop solar panels become new enemy of firefighters
Reuters via Canadian Safety Reporter
Loved by the green movement, solar panels pose a growing threat to firefighters, who may suffer electrical shocks from panels that typically cannot be turned off, said John Drengenberg, consumer safety director for Underwriters Laboratories. Even when systems are equipped with shutoffs, any light can keep panels and their wires energized, Drengenberg said. Gaining access to roofs gives firefighters advantages such as venting gases, and the panels get in the way, said Ken Willette, who manages the public fire protection division at the National Fire Protection Association.
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Room service more than a revenue generator
Hospitality Net
Thinking about that breakfast you just ordered at your hotel, delivered to you on a cart and white tablecloth by a smiling waiter? Think again, as some hotels are considering eliminating this loss leader department. Hotels are constantly transforming in order to keep up with the ever-changing needs and expectations of guests.
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Looking for similar articles? Search here, keyword ROOM SERVICE.


Why sustainable tourism is the travel industry's duty
The Guardian
How can tourists, travel companies and destination managers work together to promote the reduction of emissions and ensure the preservation – even the betterment – of holiday destinations?
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Grocery delivery gaining traction throughout hotel industry
Travel Weekly
Hotel grocery delivery is not just for select-service, extended-stay or family resorts anymore. Denihan Hospitality's Affinia Hotels, a small luxury-boutique chain, reached an agreement last month with the online grocer FreshDirect to provide specially packed meals for guests.
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TRENDING ARTICLES
Missed our previous issues? See which articles your colleagues read most.

    Yes, the Instagram hotel is a real thing (Refinery29)
The new hotel tycoons: Why private equity loves the lodging industry (Forbes)
FM issue: Cool down (Today's Facility Manager)
Safe and sound: Ensuring security for your facility (Facility Management Journal)

Don't be left behind. Click here to see what else you missed.


What it takes to be an NFL host hotel
Forbes
Success in the National Football League requires drive, dedication, professionalism and special teams. You could say the same for hotels that host NFL teams when they're on the road, which need all that and more: the right facilities, culinary skill, security, reliability and the ability to roll with the occasional oddball request.
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Social media isn't just for leisure travel
Successful Meetings
For several years, destinations have been using social media successfully to promote themselves to vacationing families, couples and other tourists. The group market, however, has been slower to log on, observes Marketing Challenges International, which recently published a white paper encouraging destinations to embrace social media as a strategy for attracting not only leisure travelers but also meetings and conventions.
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Engage with customers before they arrive to give a better experience
4Hoteliers
Making the effort to connect and engage with your customers before they even arrive can lead to an all-round better experience, not just for your customer, but for you too. First impressions are formed way before your customers walk into your business or even pick up the phone. From the moment they find out about you, be that through word-of-mouth, a Google search, or walking past your front door, your customers will start to form their own impression.
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Colby Horton, Vice President of Publishing, 469.420.2601
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